How do I find Technician/Pharmacist Credit?

ASHP includes the ACPE Number of all courses within the product summary. Within that summary, you should be able to refer to the last letter of the ACPE Number to confirm the intended audience for the course. Courses ending in P are for Pharmacists while courses ending in T are for Technicians. See more information on ACPE Designations here: https://elearning.ashp.org/acpe-designations.

How do I find Law Credit?

There are two ways to locate the desired credit type while browsing ASHP Coursework. First, search the catalog using the tag options on the right. Law is a default tag that will pull up relevant coursework. You can verify you are on the correct course for your law CE by reading the ACPE Number included in the course summary page. For more information on how to utilize the ACPE Number to verify: https://elearning.ashp.org/acpe-designations.

How do I print my CE activity?

Once you have successfully completed your evaluation and claimed your credit, the “Claim” button will update to a “Print” option that offers your Statement of Completion. Note: ASHP does not offer Certificates for all coursework. Your statement of completion will be your certificate, unless you are taking one of our official Professional Certificate Programs.

How long will it take to complete this product?

Each course lists the credit hours within. The number of credit hours can be utilized as a measure of the estimated time to complete a course. You are working at your own pace. The course may take longer as a result. Note: once you begin an online course, ACPE Requirements dictate that it must be completed within 60 days or the activity will no longer be valid to claim CE.

What is the refund policy for ASHP CE?

Courses purchased through ASHP are non-refundable. If you have any questions or concerns prior to purchasing a course, please feel free to reach out to Customer Relations to clarify expectations. We are happy to assist via phone, email, or online chat.

Who do I direct my content questions to?

For content questions, Customer Relations (custserv@ashp.org) is happy to forward you inquiry directly to content creators. Your questions will receive a response within 48 hours maximum. 

Do you accept Purchase Orders?

ASHP accepts Purchase Orders from Institutions intending to purchase for employees. Note that the Purchase Order must include relevant information such as the name or ASHP Account Number of the recipient so that the course can be placed in their name. This will allow them to complete the course online. For bulk purchases, individual names are not required for each recipient, but the name of Account Number of the bulk subscription administrator should be supplied instead. This individual will be able to monitor redemption codes supplied in association with the bulk purchase(s).

Does ASHP offer CE in print book form?

ASHP’s Continuing Education for credit is online only. View our Main Catalog to discover CE options ideal for your Professional Development needs.

What will happen to my subscription if I purchase/cancel my Membership?

Monthly Payments are subject to increase should your ASHP Membership lapse. Recertification Plans that are on monthly payments are either paid in a one-time lump sum or via monthly installments. These subscriptions cannot be cancelled upon enrollment. For more information, refer to the Terms and Conditions Agreement offered to you at the time of enrollment.
3-Year Recertification Plan Agreement
Review and Recertification Reward Program Agreement

What happens to my activity after it expires?

For Recert: The activity will still show in their eLearning account but they will not be able to access any of the content.

Review/Prep: The activity will still show in their eLearning account. As long as they have accessed it prior to the expiration date, they will have access to the content through the ACPE expiration date.  

Are extensions possible for this product that I have not yet completed?

For Recertification and Certification Preparation coursework, deadlines cannot receive extensions. ASHP remains compliant with course guidelines provided by ACPE and BPS. The deadlines for accessing your coursework are not flexible. For any questions or for any requests that you believe are not a result of hard deadlines, please feel free to reach out to certifications@ashp.org. If phone call is preferred, please include your phone number when initiating your quote request via email.

For General CE subscriptions and Professional Certificate Programs, please feel free to submit a request to custserv@ashp.org for review. You should receive a response within 48 hours.

I am purchasing for my Institution. What are my pricing and administrator options?

Please contact ASHP Sales and Business Development for pricing/quote options. If phone call is preferred, please include your phone number when initiating your quote request via email.

How do I transfer my CE purchase to my colleague?

CE Enrollments are non-transferable. If you purchased on your own account in error, please feel free to notify Customer Relations via phone, email, or chat. We are happy to assist with correcting this error. Do not access or utilize the contents of this product until we are able to accommodate your correction requested.

What is an ASHP Professional Certificate℠?
ASHP Professional Certificates℠ are designed for professionals seeking to advance their careers. They provide a comprehensive learning experience that builds knowledge and practical skills across various clinical, administrative, and professional practice areas.

How long will it take to complete?
These self-guided, online activities take more than 12 hours to complete.

How do I earn the certificate and other acknowledgements?
Upon successfully completing the program requirements, learners will earn an ASHP Professional Certificate℠, downloadable and saved in the ASHP Learning Center, along with a Credly badge that recognizes their newly acquired skills and expertise. The Credly badge is issued once learners accept it after logging in to the Credly website. Renewal of an ASHP Professional Certificate℠ is not necessary, as it does not expire once earned.

How do I submit my work?
For the majority of our programs, no separate assignments and/or practice exercises are required. For the few programs that require specific assignments, the work is submitted directly through the program’s website via a submission dropbox. Once submitted, our expert reviewers will grade and post results directly to the program site. No other submission option is available.

What is the timeline I will receive my graded assignment?
The typical turnaround for reviews is 7-10 business days.

How will I be notified when all components are completed and a certificate is earned?
Our website does not notify learners when submissions have been graded. We recommend that you log into the website to check your status after 7-10 business days. Please return to the section where you uploaded your practice exercise submissions to read any notes left by the expert reviewers and to view your grade.

What is a Microcredential?
An ASHP Microcredential is a focused, flexible learning opportunity designed for pharmacists, pharmacy technicians, and students to gain essential knowledge and focused skills on a specific topic. They provide practical knowledge that can be immediately applied in real-world settings.

How long will it take to complete?
These self-guided, online programs take 2–6 hours to complete.

How do I earn the microcredential?
Upon completion of the educational curriculum, learners take a comprehensive online exam. Successfully passing the exam results in a statement of achievement, downloadable and saved in the ASHP Learning Center, along with a Credly badge recognizing their newly acquired skills and expertise. The Credly badge is issued once the learner accepts it after logging in to the Credly website.

What is the focus of ASHP Training Programs?
ASHP Training Programs are designed to deliver focused education that equips professionals to offer new and improved services. They provide targeted education designed to help pharmacists and pharmacy technicians apply new skills quickly and effectively in daily practice.

How long will it take to complete?
These self-guided, online programs take 6–12 hours to complete.

How do I earn the acknowledgement of program completion?
Upon completion of the educational curriculum, learners take a comprehensive online exam. Successfully passing the exam results in a statement of completion, downloadable and saved in the ASHP Learning Center, along with a Credly badge recognizing their newly acquired skills and expertise. The Credly badge is issued once the learner accepts it after logging in to the Credly website. 

Below are the instructions for accessing your www.pharmacytechce.org subscription. As discussed, this subscription gives you access to up to 40 hours of credit. You can take them whenever convenient to you and you are not required to complete all 40 hours. However, any credit hour that you do choose to complete, you will need to complete every step within the course to claim your credit.

To access your subscription:

1. Login to elearning.ashp.org using your email and new password
2. Click on "My Learning Activities"
3. Scroll down until you see "Pharmacytechce.org" and click on this link
4. Choose from the list of courses by taking a look at the summaries provided within each course

To Claim Credit after completing a course:

1. Return to the course by clicking on "My Learning Activities," "PharmacyTechCE.org" and then the name of the course.
2. Scroll down and make sure that each blue link under "Activities" (i.e. "Assessment," "Evaluation," "Claim") have green check marks beside them.
3. Click the blue square labeled "Claim" and input your NABP e-profile ID# and follow the steps listed. (This step will only need to be done once and will automate for all subsequent courses.)
4. Once you see the "Print" button option, your credit is claimed and you can access your Certificate of Completion PDF by clicking "Print." This is the certificate you will need to send to PTCB.

To create an NABP e-profile ID, you will need to access  www.nabp.net. Any assistance needed while on their site can be directed here: http://www.nabp.net/contact.
Any questions about your subscription or eLearning can be directed to Customer Service or eLearning directly at elearning@ashp.org.
See also: http://elearning.ashp.org/faqs

• ASHP's Competency Assessment Centers help you manage and monitor competency completion among pharmacist and pharmacy technician staff. ASHP offers personalized competency training subscriptions to fit your needs saving you time, money and resources. Currently available centers cover a wide range of topics including, Pharmacy, Precepting, Emergency Preparedness, Medication Safety, Specialty Pharmacy, Anticoagulation Management, and Compounding.

Learn More

Whether you have a question about features, pricing, need a demo, or free trial, our team is ready to answer all your questions. Visit ashp.org/pcac for more information.

• Formerly known as ASHP's Compounding Sterile Preparations Competency Library (CSPCL)
• ASHP's Compounding Competency Assessment Center is designed to establish key skills needed to ensure compliance with USP Standards for pharmacy and non-pharmacy personnel involved in compounding.

Learn More

Whether you have a question about features, pricing, need a demo, or free trial, our team is ready to answer all your questions. Visit ashp.org/pcac to learn more.