ABOUT THIS PODCAST
This episode discusses how an interdisciplinary clinical decision support (CDS) team utilizes user feedback through an integrated home-grown system. We'll focus on the team’s journey through responding to feedback, tracking enhancements generated by the feedback, and improvements to the process. Listeners will learn how user-generated feedback on electronic health record alerts can be efficiently triaged and managed by an interdisciplinary CDS team, with a focus on the journey from first using the feedback to the current state of the process.
SPEAKERS
- Benjamin Anderson, PharmD, MPH, FASHP, FMSHP
Medication Management Informaticist, Mayo Clinic - Paul Johnsen, BSEE
Senior Informatics Application Analyst, Mayo Clinic
