Competency Area R5: Leadership

Members of the Section of Pharmacy Practice Leaders (SPPL) identified these resources that may be incorporated into the program content in order to develop a well-rounded Health-System Pharmacy Administration and Leadership (HSPAL) resident. Below is an optional list of educational resources for residents to reference to enhance their learning experiences and is in no way a requirement for completion of their residency program or necessary for program accreditation.

• Goal R5.1: Demonstrate the personal leadership qualities and commitments necessary to advance the profession of pharmacy.

  • Objective R5.1.1: (Creating) Create a professional development plan with the goal of improving the quality of one’s own performance through self-assessment and personal change.
    • Paskert JP. A Seasoned CMO Offers His ‘Ten Commandments’ for Physician Leaders. AAPL News. 2018. Accessed 28 May 2020.
    • How to be a less-stressed LEADER infographic. The Advisory Board (16 July 2018). Accessed 28 May 2020.
    • Clark. Leading healers to exceed. Am J Health-Syst Pharm. 2013; 70: 625-31.
    • Maddox RR. The essence of leadership. Am J Health-Syst Pharm. 2014; 71: 662-8.
    • Daniels CE. Who will sit in my chair? Am J Health-Syst Pharm. 2015; 72:657-62.
      
      

• Goal R5.2: Demonstrate personal, interpersonal, and professional skills.

  • Objective R5.2.1: (Applying) Demonstrate sensitivity to the perspective of the patient, caregiver, or health care colleague in all communications.
    • Valcour, Monique.8 Ways to Get a Difficult Conversation Back on Track. Conflict. Harvard Business Publishing. 22 May 2017.
    • Goleman, Daniel and Richard E. Boyatzis. Emotional Intelligence Has 12 Elements. Which Do You Need to Work On? Difficult Conversations. Harvard Business Publishing. 6 Feb 2017.
  • Objective R5.2.2: (Applying) Demonstrate respect for differences of opinion.
    • Sharifirad MS. Transformational leadership, innovative work behavior, and employee well-being. Glob Bus Perspect. 2013; 1:198–225.
  • Objective R5.2.3: (Applying) Demonstrate enthusiasm and passion for the profession of pharmacy.
    • Carmichael JM. Pharmacy’s bucket list: Lean in. Am J Health-Syst Pharm. 2013; 70: 1375-82.
    • Finley RS. Reflection, resilience, relationships, and gratitude. Am J Health-Syst Pharm. 2018; 75: 1185-90.
  • Objective R5.2.4: (Applying) Demonstrate ability to manage, prioritize, and execute on assigned responsibilities and tasks.
    • Schwarz, Roger. How to Design an Agenda for an Effective Meeting. Harvard Business Publishing. 19 Mar 2015.
    • Axtell, Paul. How to Design Meetings Your Team Will Want to Attend. Leading Teams. Harvard Business Publishing. 5 Apr 2017.
    • Hamilton, Rebecca. Bridging Psychological Distance. Managing Yourself. Harvard Business Publishing. Mar 2015.
    • The Importance of Emotional Intelligence. Pharmacy Practice News. 2007.
  • Objective R5.2.5: (Applying) Evidence integrity in professional relationships and actions.
    • White SJ. Managing yourself so others want to work with you. Am J Health-Syst Pharm. 2008; 65: 922-5.
      
      
• Goal R5.3: Demonstrate business skills required to advance the practice of pharmacy.
  
  
  • Objective R5.3.1: (Applying) Communicates effectively orally and in writing.
    • Ashby DM. Permission granted. Am J Health-Syst Pharm. 2011; 68: 14907-1504.
  • Objective R5.3.2: (Creating) Contribute to the development of a business plan for a new or enhanced pharmacy service or program.
    • Tichy EM, Pilch NA, Smith LD, Maldonado AQ, Taber DJ. Building a business plan to support a transplantation pharmacy practice model. Am J Health-Syst Pharm. 2014; 71: 751-7.
    • Rim MH, Smith L, Kelly M. Implementation of a patient-focused specialty pharmacy program in an academic healthcare system. Am J Health-Syst Pharm. 2016; 73: 831-8.
    • Almeter PJ, Johnson GL, Schwieterman PA, et al., Ambulatory care pharmacy: Realizing the potential for patient access and operational excellence. Am J Health-Syst Pharm. 2017; 74: 1013-9.
  • Objective R5.3.3: (Applying) Use effective conflict management skills.
    • Phillips H, Fuller PD, May R, et al. Conflict resolution strategies between preceptor and resident—A case-based scenario. Am J Health-Syst Pharm. 2014; 71: 184-6.
    • Wood Brooks, Alison. Emotion and the Art of Negotiation. Negotiations. Harvard Business Publishing. Dec 2015.
    • Jen Su, Amy. Get Over Your Fear of Conflict. Communication. Harvard Business Publishing. June 2014.
      
      

• Goal R5.4: Demonstrate political skills and organizational credibility.

  • Objective R5.4.1: (Creating) Lead departmental and/or interdisciplinary teams in the design, implementation, and/or enhancement of the organization’s medication-use process.
    • Wascher MJ, Hill JD, Nesbit TW. Developing and leading pharmacy teams. Am J Health-Syst Pharm. 2020; 77: 332-5.
  • Objective R5.4.2: (Analyzing) When developing a program with multiple stakeholders and/or when confronted with a barrier to the accomplishment of a particular project, analyze the organizational environment, including its structure, network of resources, and politics, to determine a strategy for achieving success.
    • Fenn NE, Plake KS. Developing delegation skills. Am J Health-Syst Pharm. 2020; 77: 254-8.
    • Peek GK Campbell U. Interdisciplinary relationship dynamics. Am J Health-Syst Pharm. 2020; 77: 424-6.
  • Objective R5.4.3: (Applying) Determine senior administrator (e.g., CEO, COO, CFO, president, vice president) expectations of the pharmacy’s leaders.
    • Gazda NP, Granko RP. Establishing sustainable trust-based relationships across the pharmacy enterprise.Am J Health-Syst Pharm. 2020; 77: 419-21.
  • Objective R5.4.4: (Applying) Present to an appropriate audience an explanation of the role and importance of pharmacist active engagement and advocacy in the political and legislative process.
    • Medina MS, Avant ND. Delivering an effective presentation. Am J Health-Syst Pharm. 2015; 72: 1091-4.
      
      

• Goal R5.5: Demonstrate ability to conduct a quality improvement or research project.

  • Objective R5.5.1: (Analyzing) Identify and/or demonstrate understanding of a specific project topic related to a quality improvement, healthcare pharmacy administration, or a topic for advancing the pharmacy profession.
    • Identifying Contemporary, Relevant and Practical Research Questions (ASHP webinar)
  • Objective R5.5.2: (Creating) Develop a plan or research protocol for a practice quality improvement, healthcare pharmacy administration topics, or related topics for advancing the pharmacy profession.
    • Brouwer ES, Policastri A, Moga AC. .Using administrative data for your research project: 10 considerations before you begin. Am J Health-Syst Pharm. 2015; 72: 184-7.
    • Weber RJ, Cobaugh DJ. Developing and executing an effective research plan. Am J Health-Syst Pharm. 2008; 65: 2058-65.
  • Objective R5.5.3: (Evaluating) Collect and evaluate data for a practice quality improvement or research project related to healthcare pharmacy administration or for a topic for advancing the pharmacy profession.
    • Data Acquisition and Data Cleaning (ASHP webinar)
    • Data Management (ASHP webinar)
  • Objective R5.5.4: (Applying) Implement a quality improvement or research project related to healthcare pharmacy administration or for a topic for advancing the pharmacy profession.
    • Putting it All Together – An Example of a Residency Research Project (ASHP Webinar)
  • Objective R5.5.5: (Evaluating) Assess changes, or need to make changes, based on the project.
    • Data Analysis (ASHP Webinar)
  • Objective R5.5.6: (Creating) Effectively develop and present, orally and in writing, a final project or research report suitable for publication at a local, regional, or national conference (the presentation may be virtual).
    • Roederer M, Marciniak MW, O’Connor SK, Eckel SF. An integrated approach to research and manuscript development. Am J Health-Syst Pharm. 2013; 70: 1211-18.
    • Medina MS, Avant ND. Delivering an effective presentation. Am J Health-Syst Pharm. 2015; 72: 1091-4.
      
      

• Goal R5.6: Lead a designated area or program within pharmacy services.

  • Objective R5.6.1: (Applying) Perform management functions for a designated area or program within pharmacy services (e.g., prior authorization team, IV room, internal audit function, distribution system, dispensing pharmacy, patient care services).
    • Wascher MJ, Hill JD, Nesbit TW. Developing and leading pharmacy teams. Am J Health-Syst Pharm. 2020; 77: 332-5.