Jennifer G. Reiter, PharmD, MBA, BCACP, BC-ADM, BCPS (jreiter1@iuhealth.org), is the pharmacy director for ambulatory care and population health services at Indiana University Health. Reiter received her Doctor of Pharmacy degree from Purdue University College of Pharmacy and her Master’s in Business Administration in Healthcare from New England College after completion of the ASHP Foundation Pharmacy Leadership Academy (PLA). Reiter works to develop collaborative drug therapy management practices in ambulatory sites across Indiana as well as develop programs impacting value-based contracts. She is passionate about developing innovative and sustainable patient care models.
Reiter has been an active member of ASHP since 2008, serving on the Section of Ambulatory Care Practitioners (SACP) Advisory Group on Compensation and Practice Sustainability for the past 6 years, holding the role of chair in this most recent 2023-2024 term. She has also contributed to numerous ASHP educational efforts, including serving as presentation faculty at both the ASHP Midyear Clinical and Summer meetings, as well as speaking on ASHP webinars and podcasts. Other contributions include providing educational content for ASHP’s Billing & Reimbursement for Patient Care Clinical Services, Telehealth, and Quality Improvement for HealthCare Professionals certificate programs. Reiter is also active in the Indiana Pharmacy Association Legislative and Regulatory Council, advocating for payment parity and other important pharmacy legislation at the state level. She also has the privilege of serving as faculty in the ASHP Foundation PLA, educating pharmacy leaders on the need for transformational change and innovation in practice.
As the healthcare environment continues to change - from sites of care to artificial intelligence use to payment models and beyond - pharmacy has an exciting opportunity to play a pivotal role in expansion of existing and creation of new models of care. Both pharmacists and pharmacy technicians can help to address the growing need for disease management and medication access in the ambulatory setting, working toward roles at the highest level of education and licensure.
Ambulatory pharmacy has been one of the fastest growing areas with development in clinical practice across the continuum of care, and ASHP has been at the forefront of providing needed education and forums for knowledge exchange. ASHP’s vision for the Section of Ambulatory Care Practitioners states “every patient can receive care needed form an ambulatory care pharmacist as part of their healthcare team,” and the section provides needed resources to health-system leaders and frontline team members to act on this vision.
Becoming an active member in the Section has provided me with irreplaceable knowledge, opportunity, and connections. This experience has allowed me to be a resource to new and growing ambulatory practitioners as well as having access to so many who have paved the way before me. I look forward to continuing to grow my role in ASHP to provide continued support to both ASHP members and ASHP as we navigate the ever-changing healthcare landscape. It would be an honor to serve as Director at Large for the Section of Ambulatory Care Practitioners.