Joanie MacIntosh

Why I do what I do:

On-the-job training was the education for technicians at the time I started working as a technician. I think my original thought was I would find a different career path. But, here it is 40 plus years, and I do have a bona-fide career as a Pharmacy Technician. I am fortunate that I have had many great mentors to guide me during my career. I have enjoyed the operational side of pharmacy and have worked in many areas that have eventually led me to my current position as Corporate Analyst – 340B Solutions. In this role I am using knowledge gained through my career to navigate the 340B program. I work with covered entities to audit their programs and search for additional potential savings.

Latest Accomplishment:

Becoming knowledgeable with the 340B program and working with the covered entities enrolled in this program. The 340B Program provides discounts on outpatient drugs to certain safety net health providers, including Title X agencies. The program's intent is to allow safety net providers to increase patient services with the savings realized from participation in the 340B program.

Most Memorable Experience as a Pharmacy Technician:

I would have to say the most memorable experience was back in the 1980’s. I was a technician at the University of Utah Hospital and Medical Center. During this time many new drug trials were taking place, the first artificial heart transplant operation happened, and the surgical separation of conjoined twins took place. It was an exciting time and I appreciate all of the experiences provided during this time of my career.

Why I Became Certified?

The certification process validated my knowledge as a pharmacy technician. Back then, there were no schools/training programs for technicians. I certified on the first offering of the test.

My Passion Outside of Work:

I am a quilter. I love to purchase fabric, and cut it up and put it back together.

Latest Book Read:

Blind Man’s Bluff: The Untold Story of American Submarine Espionage by Book by Annette Lawrence Drew, Christopher Drew, and Sherry Sontag.

Advice to Up-and-Coming Technicians:

Learn all areas of pharmacy practice. Today, I lean on remembering what drugs were used in outpatient settings and how the different departments of the hospital worked together. Don’t be afraid to volunteer for extra projects. Usually you will learn something you didn’t know before completing the project.