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ASHP Policy Position 2404

FLEXIBLE WORKFORCE MODELS

Status: Current
To advocate for flexible workforce models that promote patient safety and continuity of care, optimize pharmacy operations, and enhance recruitment and retention of the pharmacy workforce.

Rationale

Broader advocacy efforts are needed to ensure state laws do not prohibit the development of innovative pharmacy practice models that incorporate flexible approaches, specifically in the areas of telehealth practices and telecommuting. As the healthcare landscape and industry continue to evolve, the entire pharmacy workforce and its stakeholders need to embrace flexible workforce model approaches that optimize operational efficiencies and promote safety in support of patient care. Flexible workforce models may include hybrid, remote, and onsite work. Specific job roles and responsibilities, space, and cost implications must be taken into consideration in any new practice model that incorporates flexible approaches. More importantly, these flexible approaches must ensure continuity of patient care and augment team-based care.

As retention and recruitment grow increasingly challenging, embracing a flexible workforce model may further enhance staff satisfaction and recruitment to the pharmacy profession more broadly.