ABOUT THIS PODCAST
This episode examines the results of a survey conducted by the Patient Care Outcomes and Value Section Advisory Group exploring how specialty pharmacies measure, track, and benchmark pharmacist and technician productivity. Spanning 25 questions and nearly 50 respondents, the survey sheds light on organizational models, role delineation between pharmacists and technicians, KPI development, data infrastructure, time benchmarks, and the real-world barriers preventing formalization of productivity standards across the field.
SPEAKERS
- Kama Thomas, PharmD, BCACP Health Outcomes and Research Coordinator, Froedtert ThedaCare
- Mohamed Hashish, MSc, BCPS, BCMTMS, RPh Specialty Clinical Pharmacist, Cleveland Clinic
- Adam Saulles, PharmD, BCACP, CSP Senior Director, Providence Health System - Credena Health
