Interprofessional Activity on Asynchronous Telehealth Services
PAI 2030 Activity Overview
An asynchronous, interprofessional, chronic care management activity has been developed in partnership with the PharmD program and Physician Assistant Program. Student pharmacists in their third professional year (final year of didactic curriculum) interview a standardized patient via Telehealth and provide verbal and written recommendations. A PA student in their final year (participating in clinical rotations) serves as the PCP and reviews the recommendations from the pharmacy student before participating in a virtual visit with the standardized patient. The PA student provides written instructions to the patient and pharmacy student. Finally, the pharmacy student meets with the standardized patient virtually again to provide counseling on any medication changes. The activity runs in the fall and spring semesters, with different pharmacy students participating each semester and the same PA students participating both semesters. The goal is to simulate a pharmacist collaborating with a provider to offer chronic care management services. All students receive background information regarding chronic care management prior to participating. Different assessment methods are employed for each component of the activity.
Outcomes and Feedback
Student feedback has been largely positive after 1 year of the activity. Future plans to assess the impact the activity has on each disciplines perception of the other are in development.
Advice and Lessons Learned
Be patient and start planning early. It took several meetings with all stakeholders to determine the logistics of the activity and put it into action!
About the Organization
The West Virginia University School of Pharmacy is located at a large health sciences campus that allows for Interprofessional collaboration and simulation. This includes access to a simulation center and standardized patients to complete educational activities within the curriculum.
About the Author
Angela L. Goodhart, PharmD, BCACP is a Clinical Assistant Professor of Clinical Pharmacy and Family Medicine at West Virginia University (WVU) and practices as an ambulatory care specialist within a Patient Centered Medical Home for the Department of Family Medicine, managing chronic disease states and providing patient and provider education. She serves as an experiential preceptor for student pharmacists and pharmacy residents. Dr. Goodhart obtained her PharmD from Northeast Ohio Medical University (NEOMED) and completed her PGY1 Pharmacy Practice Residency at St. Vincent Indianapolis Hospital before pursuing PGY2 training in Ambulatory Care at Summa Health System in Akron, OH. Her areas of interest include geriatrics, chronic disease management, advocacy, interprofessional education, and expanding clinical pharmacy services.
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