Information on this page is designed to present the basic concepts and fundamental principles of quality improvement. Glossary of Terms - A list of frequently used terms related to pharmacy quality improvement and their definitions.
General Information
- An evaluation of the use of performance measures in health care by the RAND Corporation
- CMS Pharmacist Center
- The ASHP Discussion Guide on The Pharmacist's Role in Quality Improvement [PDF] - how pharmacists can participate in and lead improvements in quality of care
- Applying LEAN to the Medication Use Process [PDF]
- National Voluntary Consensus Standards for Medication Management [PDF]
Tools
- ASHP Medication Management in Care Transitions [PDF]
- Project BOOST from the Society of Hospital Medicine [SHM]
- Project RED - Re-engineered Discharge
- IHI global trigger tool for measuring adverse events
- IHI trigger tool for measuring adverse drug events
- AHRQ quality measure tools and resources
- Rapid cycle methodology quick reference [PDF]
- MATCH Toolkit for Medication Reconciliation Provided by AHRQ [PDF]
- NQMC resource for evidence-based quality measures and measure sets
Reporting
- CMS hospital compare
- QualityNet – HHS reporting web portal
- Accountable care organization (ACO) quality reporting
- United States Health Information Knowledgebase (USHIK)
- Centers for Disease Control and Prevention National Healthcare Safety Network (NHSN)
- National Committee on Quality Assurance HEDIS
- The Joint Commission
- CMS Hospital readmission reduction program
- CMS Value-based purchasing program
- CMS EHR incentive and meaningful use program
- CMS Inpatient quality reporting (IQR) program
Links
- AHRQ tools for meeting national patient safety goals
- AHRQ healthcare innovations exchange
- CMS healthcare communities
- HRSA Patient Safety and Clinical Pharmacy Services Collaborative (PSPC) [PDF]
- Institute of Safe Medication Practices (ISMP)
- Institute of Healthcare improvement (IHI)
- NQF Quality Positioning System
- National Institute for Health and Care Excellence
- Leapfrog group for patient safety
- FDA Patient Safety Portal
