ASHP Artificial Intelligence in Pharmacy Practice Case Studies


Real-World Innovation. Pharmacy-Led Impact.

In this page, explore how pharmacists are leveraging artificial intelligence (AI) to transform patient care, optimize medication use, and streamline operations. This member-only library features real-world case studies submitted by peers across the country, offering practical insights into implementation strategies, outcomes, and lessons learned.

Each case study in our growing collection is categorized by its primary focus area—such as clinical decision support, workflow optimization, or patient engagement—and includes key characteristics of the AI tools used, such as if the technology is developed internally or sourced from a vendor. Whether you are just beginning to explore AI pharmacy solutions or actively integrating new technologies, these examples are designed to inform, inspire, and support your practice.



Case Study Library

Browse our growing library of AI case studies to see how pharmacy teams are driving innovation across care settings.

 

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Clinical Decision Support
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Mount Sinai Health System

Leveraging AI to Reduce Use of Deliriogenic Medications

  • Institution: Mount Sinai Health System (New York, New York)
  • Case Study Type: Clinical Decision Support
  • Tool Type: Clinical, In-House Development, Internal / Operational

 

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Drug Information
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Emory Healthcare

Use of Pharmacist-Reinforced AI Tool for Drug Information

  • Institution: Emory Healthcare, Inc. (Atlanta Georgia)
  • Case Study Type: Drug Information
  • Tool Type: Clinical, Vendor Developed, Internal / Operational

 

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Workflow Optimization
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Legacy Health 

Enhancing Pharmacy Efficiency with an AI-Assisted Clinical Documentation Tool

  • Institution: Legacy Health (Portland, Oregon)
  • Case Study Type: Workflow Optimization
  • Tool Type: Clinical, Vendor, Internal / Operational




UCSF Health

Project Cable Car: Pharmacy Fax Classification

  • Institution: UCSF Health (San Francisco, California)
  • Case Study Type: Workflow Optimization
  • Tool Type: Non-Clinical, In-House Development, Internal / Operational




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