Chair (2026-2027)
Canice A. Coan, PharmD, BCACP, DPLA
Canice A. Coan is the Pharmacy Manager for the Clinic Embedded Pharmacy Team at Nebraska Medicine in Omaha, NE. In her role, Coan is responsible for leading the development of ambulatory care pharmacy services across the health system. She established the PGY2 ambulatory care pharmacy residency at Nebraska Medicine in 2020 and served as the residency program director until July 2026. She remains an active preceptor within the program. Coan graduated from the University of Nebraska Medical Center College of Pharmacy. She went on to complete a PGY1 pharmacy practice residency and a PGY2 ambulatory care residency at the William S Middleton Memorial Veterans Hospital in Madison, WI. Coan served on the Section of Ambulatory Care Practitioners Advisory Group on Clinical Practice Advancement as a member (2015-2023), Vice Chair (2023-2024), and Chair (2024-2025). Throughout her involvement in the Section Advisory Group, she contributed to the development of multiple ASHP resource documents, networking sessions, podcasts, webinars, and presentations.
Canice Coan can be e-mailed at sections@ashp.org.
Immediate Past Chair (2026-2027)
Ashley M. Parrott, PharmD, MBA, BCACP, BCPS, FASHP
Ashley Marie Parrott is the ambulatory clinical pharmacy manager at Parkview Health in Fort Wayne, Indiana. She earned her PharmD from the University of Toledo College of Pharmacy and Pharmaceutical Sciences, completed a PGY1 pharmacy practice residency at ProMedica Flower Hospital Family Medicine Residency and later earned her MBA from the University of Toledo College of Business and Innovation. She is board certified in ambulatory care and pharmacotherapy. Following residency, Parrott served as a clinical pharmacist in a family medicine residency, where she developed pharmacy-driven transitional care management and Medicare Annual Wellness Visit programs. At Parkview Health, she oversees ambulatory clinical pharmacy services, including anticoagulation, primary care, and specialty clinics. She also leads the system Medication Assistance Program and Home Infusion Pharmacy Services.
Parrott has been actively involved in ASHP, serving for several years on the Section of Ambulatory Care Practitioners Advisory Group on Compensation and Practice Sustainability. She has also served as Director-at-Large and Chair of the Section’s Executive Committee. In addition, she has presented regionally and nationally on ambulatory pharmacy services, service development, and reimbursement, and has contributed as faculty for several ASHP certificate programs. She is also the residency program director for an ASHP-accredited PGY2 ambulatory care residency. Her contributions to pharmacy practice and leadership have been recognized with the Glen Sperandio Health System Pharmacist of the Year award for Indiana in 2020 and designation as a Fellow of ASHP in 2025.
Ashley M. Parrott can be e-mailed at sections@ashp.org.
Chair Elect (2026-2027)
Cassie R. Heffern, PharmD, BCACP
Cassie Heffern is an ambulatory care pharmacist and manager at Spira Care in the Kansas City area. She earned her PharmD from the University of Missouri–Kansas City in 2011 and completed both a PGY1 residency and an Ambulatory Care PGY2 residency at CoxHealth in Springfield, Missouri. She subsequently served as the PGY2 Ambulatory Care Residency Program Director at CoxHealth for eight years.
Heffern has over 12 years of experience as a primary care and population health pharmacist within the CoxHealth and Saint Luke’s health systems, practicing under collaborative practice agreements and managing chronic disease states. She has been board certified in ambulatory care pharmacy since 2013. A dedicated educator, Heffern has precepted more than 165 learners, including pharmacy students, pharmacy residents, and family medicine residents. She is actively involved in professional leadership, currently serving within ASHP’s Section of Ambulatory Care Practitioners (SACP) as chair-elect. She has been a member of the SACP advisory group on Clinical Practice Advancement, having previously served on—and chaired—the Educational Steering Committee. She also served one year on the ASHP Commission on Affiliate Relations. She is a past president of the Missouri Society of Health-System Pharmacists (MSHP), where she has held multiple board and committee roles. Dr. Heffern is a frequent speaker for ASHP webinars, podcasts, and MSHP meetings. Outside of work, she enjoys supporting and coaching her two children’s athletic activities with her husband.
Cassie Heffern can be e-mailed at sections@ashp.org.
Director-at-Large (2025-2027)
Jeff Olson, PharmD, MBA, BCACP, FASHP
Jeffery L. Olson, PharmD, MBA, BCACP, FASHP, is Ambulatory Clinical Pharmacy Director for Intermountain Health’s Canyons and Desert Regions. He oversees embedded ambulatory pharmacist services across clinics in Idaho, Nevada, and Utah, leading strategy, patient safety, cost savings, and quality initiatives, collaborating with regional and system leaders and partners to advance ambulatory care pharmacy. He established the PGY2 Ambulatory Care Residency Program, serves an active preceptor for APPE students, PGY1 and PGY2 residents, and maintains an adjunct faculty appointment at the University of Utah College of Pharmacy. Olson earned his PharmD and MBA degrees from the University of Utah and completed an ASHP-accredited PGY1 residency at PeaceHealth Southwest in Vancouver, WA. Olson’s leadership in ASHP includes serving as Vice Chair and Chair of the Section of Ambulatory Care Practitioners (SACP) Advisory Group on Compensation and Practice Sustainability and Director-at-Large for the SACP Executive Committee. He is a frequent speaker at ASHP meetings and webinars, faculty on ASHP certificate programs, and author on various ASHP publications. Olson was named a Fellow of ASHP (FASHP) in 2025 and received the USHP Linda S. Tyler Innovative Practice of the Year Award in 2023, the ASHP SACP Distinguished Service Award in 2021, and the University of Utah College of Pharmacy Hiner Distinguished Alumnus of the Year honor in 2019. Olson is best known for pioneering ambulatory clinical pharmacist, direct-to-patient and virtual service models, expanding access to medications and clinical pharmacist expertise. His leadership, innovation, and dedication continue to advance the field of pharmacy.
Jeff Olson can be e-mailed at sections@ashp.org.
Director-at-Large (2026-2028)
Allison (Allie) E. Fay, PharmD, BCACP, BC-ADM, CPP, FNCAP
Allison (Allie) E. Fay is the director of ambulatory pharmacy services at The Family Health Centers in Asheville, NC. Fay received her PharmD from Ohio Northern University, then completed her PGY1 pharmacy practice residency with CCNC/UNC and PGY2 ambulatory care pharmacy residency with MAHEC/UNC. During PGY2 residency, Fay established clinical pharmacy services at her practice and has been in her current role since 2018, expanding the pharmacy team to include another clinical pharmacist and two technicians.
In her role, Fay provides team-based chronic disease management and assists with Medicare annual wellness visits, high-risk transitions of care, and medication access. She oversees the pharmacy technicians, prior authorization and medication refill departments, and medication focused quality metrics. Fay also precepts fourth-year pharmacy students and UNC Rural Health Scholars.
Fay currently serves as chair for the SACP Advisory Group (SAG) on Compensation and Practice Sustainability and has been a member since 2019, previously serving as vice chair. She’s also served on the SAG for Clinical Practice Advancement and the New Practitioners Forum - Membership and Outreach Advisory Group. During her SAG involvement, she contributed to several ASHP resource documents and podcasts and served as faculty for the ASHP Billing and Reimbursement for Patient Care Clinical Services and the Quality Improvement for Pharmacy Professionals certificates. She presents a variety of ambulatory care topics locally, regionally, and nationally. She’s also served as director-at-large for the NC Association of Pharmacists Ambulatory Care Academy. In 2022, she was recognized as North Carolina’s Distinguished Young Pharmacist.
Allie Fay can be e-mailed at sections@ashp.org.
Director-at-Large Elect (2026-2027)
Jennifer G. Reiter, PharmD, MBA, BCACP
Jennifer G. Reiter is the pharmacy director for ambulatory care and population health services at Indiana University Health. Reiter received her Doctor of Pharmacy degree from Purdue University College of Pharmacy and her Master in Business Administration in Healthcare from New England College after completion of the ASHP Foundation Pharmacy Leadership Academy (PLA). Reiter works to develop collaborative drug therapy management practices in ambulatory sites across Indiana as well as develop programs impacting value-based contracts. She is passionate about developing innovative and sustainable patient care models. Reiter has been an active member of ASHP since 2008, serving on the Section of Ambulatory Care Practitioners (SACP) advisory group on Compensation and Practice Sustainability for six years, holding the role of chair and vice chair. In 2025-26, she served as vice chair for the newly formed SACP advisory group on Population Health. She has also contributed to numerous ASHP educational efforts, including serving as presentation faculty at both the ASHP Midyear Clinical Meeting and ASHP Pharmacy Futures, as well as speaking on ASHP webinars and podcasts. Other contributions include providing educational content for ASHP’s Billing & Reimbursement for Patient Care Clinical Services, Telehealth, and Quality Improvement for HealthCare Professionals certificate programs. Reiter is also active in the Indiana Pharmacy Association Legislative and Regulatory Council, advocating for payment parity and other important pharmacy legislation at the state level. She also has the privilege of serving as faculty in the ASHP Foundation PLA, educating pharmacy leaders on the need for transformational change and innovation in practice.
Jennifer Reiter can be e-mailed at sections@ashp.org.
ASHP Staff
Ashley Boedecker, PharmD, MBA
Ashley Boedecker serves as a Director of Member Relations at ASHP and is staff liaison to the Section of Ambulatory Care Practitioners. Prior to this role, Ashley was the Director of Ambulatory Care Pharmacy Services at Advocate Aurora Health (AAH). She received her Doctor of Pharmacy and Master of Business Administration from Drake University in Des Moines, Iowa. Following graduation, Ashley completed her PGY1 and PGY2 health-system pharmacy administration residency at Aurora Health Care in Milwaukee, Wisconsin.
Ashley Boedecker can be emailed at sections@ashp.org.
